Based in Scotch Plains, NJ, Paul DeNigris serves as senior manager with the global help desk at Silver Lake. His NJ support team provides C-suite executives and other clients with VIP services in areas such as ticketing and issue resolution, as well as hardware ordering. Paul DeNigris helps coordinate training on new products and strategies surrounding the announcement of new services. He has led a number of global projects, including building out the company’s knowledge base and Zoom-Avaya Aura phone system integration.
Mr. DeNigris previously engaged as senior manager with the global service desk at TPG. Acting as support engineering lead, he delivered local and remote support to offices spanning much of the globe. As global desktop team head, he spearheaded initiatives centered on testing and maintaining hardware and software, and ensuring a seamless end-user computing experience.
Paul DeNigris began his career with PricewaterhouseCoopers York in the early 2000s as service desk analyst. He provided support for a full range of software and hardware systems, while delivering on-site training to new hires. He studied engineering at Clearwater Christian College in Florida and has completed Dale Carnegie training in personal leadership.